As technology advances, artificial intelligence (AI) is becoming increasingly sophisticated and can now be found in various aspects of our lives, including chatbots that provide customer service for...
The question of how to develop lasting behavioral norms is one that has been of great interest for psychologists, sociologists, educators, and managers alike. While there are many theories and...
Sexualization is the process of making something sexually attractive or exciting. Sexualized behavior can be seen in many professions where there are close interactions between people, such as...
The notion that there are some people who do not experience sexual desire is a common one. People may go through life without ever having an interest in another person romantically, but this does not...
Emotional labor is an increasingly important aspect of many jobs that require interpersonal interactions, particularly those involving power dynamics such as customer service or authority positions....
Sexual attraction between coworkers can have an impact on perceived professionalism, competence, and adherence to ethical standards. Perceived professionalism is often tied to behavior that follows...
Sexual attraction is an important factor in determining whether or not someone will take on a job that requires customer-facing roles. Customer-facing roles involve working closely with customers to...
Emotional labor is defined as the process of managing one's feelings and expressions to meet the social expectations and demands of others. It is often associated with customer service jobs, where...
The advent of digital technologies has brought about significant changes to global supply chain management and logistics. Autonomous supply chains are one such innovation that is transforming the way...
Emotional Labor is a concept coined by Arlie Hochschild that describes the process by which individuals regulate their feelings to meet the demands of others. This can take many forms, such as...