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Juliana Ferreira Pinto, MSc

Juliana Ferreira Pinto is an internationally recognized conflict-resolution specialist, relationship psychologist, and researcher with more than 14 years of experience in mediation, communication consulting, and couple-focused behavioral interventions. Her work bridges academic research with practical tools that help couples navigate emotional tension, rebuild trust, and develop sustainable communication patterns. Juliana is known for integrating evidence-based frameworks, cultural sensitivity, and systemic therapy principles to create highly effective conflict-resolution strategies for partners at different stages of their relationships.

Specialization

  • Conflict Resolution in Romantic Relationships
  • Emotionally Focused Therapy (EFT)
  • Attachment and Relationship Dynamics
  • Cross-Cultural Conflict Management
  • Nonviolent Communication (NVC)
  • Restorative Dialogue for Couples and Families

Education

  • 2006–2010: BA in Psychology, University of São Paulo
  • 2010–2012: MSc in Clinical Psychology & Relationship Counseling, Pontifical Catholic University of São Paulo
  • 2015–2016: Certified Conflict Resolution Specialist, The Gottman Institute
  • 2018–2019: Certificate in Interpersonal Neurobiology, Mindsight Institute (USA)

Professional Experience

  • 2012–2016: Couples Therapist & Mediator, São Paulo Center for Family Psychology
  • 2016–2021: Senior Conflict Resolution Consultant, Global Relationship Dynamics Institute
  • 2021–Present: Director of Applied Relationship Research, International Center for Conflict & Communication (ICCC)
  • Independent advisor for NGOs developing programs on domestic conflict prevention

Key Research Cases and Applied Studies

  • Case Study: “Rebuilding Trust After High-Intensity Conflict” (2019). Led a 9-month intervention with 42 couples reporting chronic communication breakdowns. Result: 72% demonstrated measurable improvement in conflict de-escalation patterns and 61% showed higher emotional attunement based on EFT metrics.
  • Cross-Cultural Research Project: “Cultural Scripts of Conflict in Multinational Couples” (2021–2023). Conducted qualitative analysis across 17 countries. Identified four dominant conflict-response patterns used today in cross-cultural relationships, now implemented as training modules for therapist certification programs.
  • Digital Intervention Program: “ResolveBetter” (2022). Co-created a 12-week digital communication bootcamp used by more than 14,000 couples worldwide. Results: 35% reduction in conflict frequency and 48% improvement in conflict recovery time (measured via pre/post user surveys).

Selected Scientific Publications

  • Ferreira Pinto, J. (2020). “Conflict Cycles in Long-Term Partners: A Behavioral Model for De-Escalation.” Journal of Relationship Psychology, 11(3), 144–167.
  • Ferreira Pinto, J. & Alves, M. (2018). “Emotional Safety as a Predictor of Communication Stability.” International Review of Couples Therapy, 6(2), 78–103.
  • Ferreira Pinto, J. (2016). “Patterns of Withdrawal and Pursuit: Early Signs of Relationship Breakdown.” Journal of Applied Conflict Studies, 9(4), 214–239.

Professional Memberships

  • American Psychological Association (APA)
  • International Association for Relationship Research (IARR)
  • International Mediation Institute (IMI)
  • Global Alliance for Nonviolent Communication (GNVC)

International Project Participation

  • UNESCO Program “Healthy Conflict Culture for Adolescents & Young Adults” — Senior Advisor (2019–Present)
  • WHO Initiative “Emotional Health in Families Under Stress” — Contributor and Curriculum Analyst (2020–2022)
  • European Partnership Project “Bonds Without Borders” — Cross-cultural conflict prevention expert (2021–2024)

Educational Program Development

  • Author of “The Conflict Clarity Framework,” a practical 7-step model used in more than 200 counseling centers globally
  • Developer of evidence-based training for therapists on high-intensity conflict intervention
  • Creator of “The Calm Conversation Protocol” adopted by multiple online therapy platforms

Interviews, Lectures & Podcasts

  • Featured expert on CNN Brazil: “Why Couples Fight — And How They Can Stop”
  • Keynote speaker at the International Relationship Science Conference (London, 2023)
  • Guest on “The Attachment Lab Podcast” — Episode: “Breaking the Loop of Reactive Conflict”

Expert Quotes

“Most conflicts are not about the argument itself but about the emotional injuries that precede it. Once partners learn to identify the injury, the conflict loses its destructive power.”
“Healthy relationships are built not on the absence of conflict, but on the presence of repair.”

Unique Values and Experience

Juliana brings a rare combination of scientific depth and real-world experience. Her multicultural research background gives her a unique perspective on how cultural norms shape communication patterns. Her frameworks are widely used by therapists, mediators, and educators who rely on her meticulous, data-driven, yet deeply human-centered approach to resolving interpersonal conflict.

Articles by Juliana Ferreira Pinto

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